As you have still got this after rebooting and ensuring the hub is in a well ventilated location it would be best for us to arrange a tech for you to check over the hub. If no area faults found: The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. Make sure the power button on the TV box is switched to ‘1’ or ‘on’. We live on a bungalow so all ground level pods. Power Light The power light on the Virgin Media router indicates. Relocating Virgin. If after rebooting, the V6, TiVo, or TV 360 box is still not working, try running a quick diagnostics check to find the root cause of the issue and how to fix it. Hello, everybody, i have question regarding my router and internet, i have set my router and tv box up and i have the virgin 360 box and my router light has been orange since i set it up 2months ago, it says in the set up guide the light should be white which mean everything is running right, does the orange light mean i. Options. This could be caused by a fault in the network or a problem with the customer's equipment. My phone line is connected to the hub since early November. 19-05-2021 10:33 - edited 19-05-2021 10:35. on 05-04-2023 07:59. the router has a stable green wifi symbol but the internet symbol underneath is flashing green continuously, the same symbol also flashing on tv box. on 30-09-2020 17:56. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). All in one super nifty tool. Keeps flashing a white light. It has five lights which indicate the status of the connection. on 16-08-2022 20:39. The network says that Intelligent WiFi Plus can make a home network up to three. Options. Intelligent WiFi is designed to automatically sort out any WiFi issues around your home without you needing to. There's no official status of an orange light on the Hub 3. Please can you take out all the cables and put them back in. My hub4 will not connect to the internet, I have tried resetting, turning off, checked all the wires. Technically the colour is supposed to be "magenta", but as the LED package is a cheap and short life affair, the. Virgin media hub 3 lights meaning; Virgin media is one of the largest telephone operators in the United Kingdom. Bottom – WLAN (green/blue). The lights will blink when the wireless access point is operating normally. As this means that we now need to leave the hub switched on permanently, today I rearranged and tidies the cabling for our IT equipment. The green light might be flashing because of a faulty link. Flashing lights and nothing further on tv. The Wi-Fi light –. Internet LED. However, from time to time, some of these services may encounter technical issues. The Virgin Media Hub is offered as part of its Gig1 broadband package. My virgin broadband router internet light is flashing red and green what does the red blinking light mean on cricket usb modem? 4 pics 1 word- soccer ball surrounded by blue light, red light, stage with multicolor lights, another stage with more lights? Blue heart on virgin box. Check in 2 places. Hi, My virgin WiFi Hub 3. White power light is on and Ready light is off. Options. is there a problem with the connection or is th. There are a few things you can try to fix this issue: First, check to see if there are any scheduled maintenance windows or outages in your area. Virgin Media Super Hub 2. Anonymous. before with wired i was getting about 20-24 ping. • Ensure the Hub is upright, in a well-ventilated location and out of direct sunlight, if possible. • Ensure the Hub is upright, in a well-ventilated location, and, if at all possible, out of direct sunlight. No matter what I do the original pod won’t connect to the hub wirelessly. Switch on the power button. Hub 3. Red light on Hub 3. Understanding the TiVo box lights. Hi my virgin hub 4 has suddenly started to flash blue so Iv got no internet, I have restarted it but it’s still goes back to the blue light I need help to get my job 4 back up and running Has anyone had this problem before? The only way it works now is to connect it via Ethernet cable. One blue/red light behind the wireless button on the front panel. Make sure that the cable is well connected to the splitter. It alternates between a solid wifi and lower green light symbol with flashing green arrows and another state where the wifi symbol is solid, the lower bar is. However, the ethernet and wi-fi connections are still working as normal. Superhub 3. It started with dropping completely and then a flashing red light. Alternatives to Super Hub 2 routers. One thing to check is make sure the box is set to fast start or active start. In response to feedback that the colours indicating ‘standby’ and ‘on’ were too similar, the colour of the ‘standby’ light on the front of your Virgin TV 360 box is changing from light-blue to red. Virgin Media. • Turn the power switch off on the back of the Hub. You could try a factory reset if you haven't already tried that, go to Settings > System > Factory Reset. My hub 3 is showing a solid red light instead of a white light and it keeps dropping connection intermittently I’ve tried the pinhole reset and turning off and on but still showing solid red light is there anything I can do. Hub 3 solid red light. When your Virgin Media router lights are flashing green it means the router is updating its firmware. If nothing shows on there, try calling it in as a fault (free on 150 VM line. . To my mind, the red light is a safety issue as it's normally associated with overheating of the CPU (Intel ATOM chip). speeds explained. Red. So regarding the light, the box should still be working fine however do keep us posted if you do run into any issues. If you are using WiFi you may also find this light comes on if the WiFi connection is lost. Launched almost a year ago now, the redesigned Hub 3. Try a pinhole reset using the hole on the back of the hub (which. User reports indicate no current problems at Virgin Media. E. Thought it might be something overheating. 4 and 5 GHz wifi bands by renaming them in the settings In the settings, find and switch off "channel optimisation" and "Smart wifi” and “ apply and save the settings. 08-01-2023 22:03 - edited 08-01-2023 22:06. Why is my Virgin Media light orange? There is a light on the Hub 3. speeds explained. A router’s light configuration is. In response to feedback that the colours indicating ‘standby’ and ‘on’ were too similar, the colour of the ‘standby’ light on the front of your Virgin TV 360 box is changing from light-blue to red. Installing . If it really is Red. But in most cases, a green light will mean something else depending on which light is green. shirleykitcher1. Joining in. My virgin WiFi Hub 3. The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. Since yesterday, my virgin media Hub 5 has been on a rotating solid blue light to flashing blue light to flashing white light. Solid Red Light on Router on Hub 3. Blue led light on virgin modem?The Hub3 is known to be plagued by low quality LED's that can fade over time from white through 50 shades of yellow/orange. Check out the envelope in the top right hand corner, for a private message from me. This process can start again if there’s lots of interference. QuickStart, set up and connections. I logged into my virgin media account by typing in my gateway into internet explorer and then using the password on my router. I have a new virgin 360 remote, it has stopped working, and only just flashes white. Wait at least a full minute for the router to reboot. Solid Red – Internet connectivity issue. Your Hub 4 has four lights and the configuration that they represent on your hub shows you exactly what is going on with your current network status. On us. For the last 2 days our Superhub 3 has the constant deep orange/red light where this used to be white. I would suggest you call Virgin, 150 from your Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault. Note: the red light on the Virgin Media Hub 4 has a different meaning to the one on the Hub 3, where it. The hub does not feel overly warm and it sits on top of my desk with air circulating freely round it. Reply. If your device continues to show an amber light after being rebooted, then you are going to need to get in contact with Virgin Media’s customer support. Connect the white cable properly to the Virgin media wall socket. I called Virgin Media and tried everything it asked me to do, that is, turned it on and off at the wall; checked all cables, switches etc for loose connections; pressed reset button for 30. Faster Virgin Media broadband. Mumfordd04. Hi all, can anyone please let me know all what is included in this bundle, and how much would you expect to pay approx. . Hi my virgin hub 4 has suddenly started to flash blue so Iv got no internet, I have restarted it but it’s still goes back to the blue light I need help to get my job 4 back up and running Has anyone had this problem before?The only way it works now is to connect it via Ethernet cable. Hi, My virgin WiFi Hub 3. You need to verify that the white coax cable from Virgin Media’s wall sockets is also tightly connected to the Hub. If it’s blinking blue or green, all’s well; if it’s. Hey @Neilevs236 thanks for reaching out to us and a warm welcome to the Virgin Media forums. Despite service status saying there where no issues in the area, a couple of neighbours had simil. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). Ensure the Hub is upright, in a well-ventilated location and out of direct sunlight, if possible. QuickStart, set up and connections. Middle – Ready (green/blue). Modem mode = Magenta, which can appear red. Unfortunately no issues with broadband in my area according to this. Hi mayshane189. The legacy TiVo has 6/7 LEDs if you include the recording lights. Share with friends. 0. on 05-11-2022 12:12. I am sorry to hear that. Router has a solid red light on. These lights provide a visual indication of the box's current state. The “Traffic” light: As with the Super Hub 2ac/2, the top light indicates if data is transmitted across the network. The orange (amber) is just the LED showing it's age, they do tend to change colour, the same with the lights on the hub 3. One of the key ways to troubleshoot your connection is by understanding what the different router lights mean. Check it's plugged in. Hello, My virgin WiFi Hub 3. I've popped you over a private message (purple envelope, right hand corner) to get a few more details so I can arrange an engineer. PNG IHDR % V PLTE z= tRNS@ f IDAT c` ! 3IEND B` . • Turn the power switch off on the back of the Hub. It would appear to be morse code for A T E, but I could just be looking into it too much. 2) Then also try the “free & automated” Service Status number - 0800. It came on all of a sudden this afternoon and restarting and checking wires hasn’t fixed it. Wifi: Indicates the wifi is on and working. 2) Turn off the hub and disconnect any Ethernet cables. In your Stream kit you’ll find everything you need to get the Stream box up and running. . Entertain me; Broadband Deals. Any advice guys. Recording Light: This light will be red when the box is recording a program. If the power light is off, the router is receiving no power. First installation and flashing green light. Joining in. The Virgin Media Hub 5 light at the front let's you know what is g. Ethernet: Indicates the connection to the modem is working. My understanding is that this means it's downloading an update but, at the time of writing, it has been about 8 hours. Step 2: Turn the power off. I have tried the pinhole reset. I have never had a white light on my route (had it since Aug 22), it has always been orange and when I was setting it up I was advised that this is OK - I imagine there is a problem with. I seem to have all my channels i just dont. Here’s what each one means. these are from yesterday and today. As you've already tried the recommended steps, including a pinhole reset of the hub, I would like to take a closer look on your behalf. The front LED lights on the Hub 5 display its status: Solid Green – Running correctly. Turn your hub around so you can see where the cables connect into it. Check that the Virgin Hub 3’s power supply is securely attached to the wall and the back of the Hub and that it is turned on. After doing all these steps, the Hub will have stopped searching for the WPS, so now the green WiFi light will stop flashing. Be grateful for your help. On a Hub3/4/5, you could first try separating the SSID's of the 2. I'm in s72 postcode area s hiendley just down the road mines gone off as well on the trial tried ringing virgin gave up on them, Yes we are the same, internet disconnected , tried hub 5 reset but blue light on the hub flashing. It means there is an issue with your connections even though the Virgin Hub 4 is on. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. For example, with a Hub 3 device, a flashing red light means your device is on but your WiFi. Have you tried the below? • Turn the power switch off on the back of the Hub. Goes through stages now of all lights flashing then settles to one green light on left hand side and one red on. Here is a handy guide to the light on your Hub 5. 10 REPLIES. 0 in Networking and WiFi yesterday; Whatsapp Blocked in Networking and WiFi yesterday; Relocate Virgin Media Router in QuickStart, set up and connections yesterday; New 1gig connection in Speed yesterday; slow ethernet speeds in Speed yesterdayHub 3 green flashing light. Get the Hub ready by connecting the wires. Internet checker says my area NN3 has no issues, phoning CS recorded anouncement says intermittent issue, CS agent says issues won't be solved until 6th June. The Gamer Lounge. Manage Your Account. But for the past few weeks the hub power light is showing solid red. The Hub does not feel like its over-heating, doesn't have dust over it, and is in a. Options. D01 C9W8Blue Flashing Light On Wifi Pod. Virgin Media Hub 5 Light Status Overview. It should then pulse slowly as it connects to your Hub. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. I recently upgraded by bandwidth and a hub 5 arrived today. - pressed reset button for 15 seconds. Our hub 3 is online and connected to the wifi however there is no internet. A red light means there is an issue with your connections even though the Hub is on. White power light is on and Ready light is off. Solved: My Wi-Fi dropped so i restarted the router but I’ve now had a blue flashing light. Flashing White – Connecting to Virgin Media network. Between 18:00 and 21:00 on an evening the internet regularly but intermittently varies from 132mbs to as little as 4mbs and we’re often unable to perform a. • Switch the hub back on at the power. Hi, hub 3 has the solid red light that a lot of people have been experiencing on here. Checking the Indicator Lights. One of the smaller lights is a WiFi symbol so I don't expect that one to light up as it is not connected to WiFi. In this article, we will cover the meanings behind the various lights on your Virgin Media router, including the Virgin Media Hub 3, Hub 4, and Hub 5. I got a virgin media intelligent WiFi pod sent out to me a week ago and it doesn't seem to make any difference. The switchover process includes: Transferring your existing Virgin Media services, such as TV, broadband and phone services. All in one super nifty tool. Blue flashing light for 2 days now. The information below shows current status of this Hub 5. virgin media tech support has no clue. The front LED lights on the Hub 5 display its status: Solid Green – Running correctly. The Hub should now operate. We would like to show you a description here but the site won’t allow us. Also not warm/hot to the touch. Hi, my V6 tv box has a constant red light for months, ive looked on line and it says it could be over heating but its not that hot to touch , i have tried switching it off for hours at a time but when i turn it back on its still red. On the front of the V6 box, you’ll see a small black LED screen with a red Virgin Media logo on it. Lights on hub. Reboot your Virgin Media Hub and ensure it is powered off for at least 30 seconds. Throughout, I cannot connect to my router and internet through Ethernet and Wi-Fi. Plug each one into a mains socket and switch on. Orange LED is ok. Do this now if needed, as it's a £25 fee if done later. Hub is in open space, on a shelf and when checking the router dashboard it's not overheating either. The Virgin Media Hub 3 is a wireless router that is used in many homes and businesses for internet access. Hello. This worked! Thank you. I've recently had issues with my ethernet cable and WiFi connections from the router to my PC, however WiFi signal is connecting on phones. What do the lights mean on my Virgin Media router? This all depends on what type of router you have. on 16-06-2023 11:32. The lights are: Power: Indicates the power is on and the router is working. Internet connection went off last Sunday morning and on checking the Hub 3 the lights on the front were green and flashing (power and internet). viczig. my router has had a red light on for over a week now. The box should reboot, the power button will turn blue, and it should reset and boot up normally. Understanding Your Router Lights. Plug the cables into the Hub. Didn’t even know the reset button was there. on 11-06-2023 18:32. 0 Kudos. What do the lights on my Virgin Media router mean? Virgin Media Broadband Hub; Virgin Router Lights; What Do The LEDs Indicate? Virgin Media Hub. Check here to find out what the lights on your Virgin Media router mean. When looking for ways to fix an issue, rebooting the device is always the first solution. I have checked the service status in my area and it says no issues. If this fails to resolve, then choose. Some users on the Forums are reporting days to complete for whatever reason. My old Tivo box was faulty so I got a new V6. how can i get a co; Virgin mobile samsung galaxy s2 wont turn on keeps blinking blue light? No internet access but blue light on virgin Lights up when your Hub’s turned on, then fl ashes and changes colour during set up. I’ve checked all the connections and they all seem ok. The Virgin Tivo box has several lights located on the front of the box. You can call it in on 0345-454-1111 or else wait for the forum team. • Ensure the Hub is upright, in a well-ventilated location and out of direct sunlight, if possible. on 06-09-2023 10:32. Provide 10 minutes for it to do any required updates. If the lights indicate a problem, try the next. Hello, my wifi pod is not working anymore. virgin media tech support has no clue. My router has a permanent red light, i have gone through all the steps to clear it but its still there. There is no connection to the VM network. If you don't see the flashing green light, then you may need to check the connection between your Hub and the Virgin network. I’ve reset the hub and checked all connections countless times and still nothing. But fear not, as Virgin Media WiFi Troubleshooting does not have to be difficult. Dave. Sorry to hear of any concerns the constant red light on your hub may be causing you. all to no avail. In this article,. Will the pod still work or does it have to be 1 single network. Stay safe online. This simple. If you’re using a splitter, make sure that’s firmly connected, too. White power light is on and Internet lights are flashing. The internet seem about normal. or it may be that it is "overheating" - is it "warm" in a well ventilated place. The Power Light: This light should be a solid green when the router is powered on. 1Gb. I work from home so it is so important to try find a solution quickly! I have checked the status in the area and there are no issues. The pod light blinked for 10 mins then stopped showing that it is connected and the ethernet works on it. Put your hand on top of the router once it's been powered on a while, it should feel hot - not enough to burn but you can tell its working if it's physically warm. Options. Now, disable both WPS options and click on save. I would suggest you call Virgin, 150 from your Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault. Hub 3 Base LED keep flashing Green light on initial install. After it, click on the WPS. If it's in modem mode then that's normal. Wi-Fi Bands Getting the most from your Wi-Fi. It has it for about 30 minutes and then turns solid white but no devices can connect to it. @bosstoad wrote: I have a Superhub 4 which has been showing a solid green light for the past two weeks rather than the normal solid white. Options. As per the advice from @nodrogd, this will need to be replaced. How to reboot my modem. Then turn on the V6 again whilst keeping hold of those buttons for a further 30 seconds. 1 ACCEPTED SOLUTION. Green Light. The hub does not feel overly warm and it sits on top of my desk with air circulating freely round it. Make sure all the cable are secure on the hub or splitter. 0 and since this morning the power light is permanently red. Flashing green arrows. What Do Lights Mean on Virgin Media? Virgin Media is a leading provider of broadband, television, mobile and landline services in the UK. . I have tried switching it off for a few hours to let it cool down, that made no difference. If the light on your Virgin Media Hub is red, it means that there is a problem with the connection between the hub and the network. Solid Red – Internet connectivity issue. If you’re seeing strange lights. Please follow the below steps. I don't work for Virgin. Red flashing arrows is an indication that the box has lost the connection to your Virgin hub & hence the internet. Now that you understand the reasons and what different lights mean, we should try the fixes below to resolve the issue. Here's what each one means. Fix 1 – Restart Virgin Hub. What do the lights mean on my Virgin Media router? This all depends on what type of router you have. What do the lights on my router mean? The internet light is white when connected to the internet. Troubleshooting the Hub 3 If you're having trouble. As a customer of this service, you may be entitled to a credit refund. Try our TV troubleshooting tool now. This is worrying as atm we’re working from home. the latency has gotten worse though. Try a 30 second pinhole reset of the hub with no ethernet connection. The other green lights will turn come back on (I. and the orange light is still on. If the arrows are flashing, it’s important to contact Virgin Media for assistance. Have followed the instructions to the letter on set up and it is not working. 1), navigate to Advanced Settings, Wireless, and disable the WPS options. In this article, we will discuss the meaning of the lights on a Virgin Media Hitron router. Accordingly, flashing arrows on your Virgin media box can be a sign that there is a problem with the network or signal. I checked my landline phone and message displayed said "Line cord error, please check" I have not done anything to any part of the phone line cable so I do not understand what is going on. How to reboot my modem. Hi I have had the same issue. The hub is not in direct sunlight and not near a heat source. Here’s what each one means. My virgin broadband router internet light is flashing red and green what does the red blinking light mean on cricket usb modem? Blue and red light on virgin box mean Wi-fi smart tv finds the virgin mifi in the network scan, asks for wpa-psk password. If you spot any issues, try our Troubleshooting tips on page 10. Virgin Media Forums Agent Carley 0 Kudos Reply. The first person I spoke with had never heard of the Blue Light Card, was put on hold and then cut off. We've cancelled your technician 2. Thanks for taking the time to contact us via the Community. Green flashing is a firmware update in progress. The Virgin Media Hub 4 has four indicator lights on the front of the router that provides information about the status of your internet connection and the router itself. We’re updating your 360 box from today. Slow internet connection problems can be frustrating, so we’re here to help you get things back up to speed. Red flashing phone light. Stable Red – Cable. At the moment, broadband is working OK, but I wonder if this might mean. on 16-10-2022 14:35. Often, turning the power off and on at the wall socket, the broadband Hub or TV box and checking that all the wires are plugged in securely, can get you back up and running. This may take up to 2 minutes. I have tried a pinhole reset twice now but the light remains orange. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. Virgin media hub 3 lights meaning; Virgin Media is a major telephone and broadband provider in the UK. It will have no bearing on any other problems, you need to look elsewhere. I am sorry to hear that there is an issue with. There are two notifications in my VM app: 1. The flashing yellow light on Virgin Media equipment indicates that there is an issue with the service. If that fails: Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. We are reusing his Virgin hub 3. Yesterday two Virgin engineers replaced our previous hub with a Virgin Hub 3. After doing all these steps, the Hub will have stopped searching for the WPS, so now the green WiFi light will stop flashing. Now a ‘white’ LED is actually made up of a red, green and blue component, and for reasons which are far too boring to go into here, the blue part tends to fail first, especially on ‘cheap’ components, and the VM hubs aren’t exactly built to say, Apple. I have tried a pinhole reset twice now but the light remains orange. 0 has got a constant orange light and our internet is working intermittently. It has done for over a couple of hours now. No Virgin Hub 3 Lights on at all. How do I know if my virgin WIFI is working? If you have a problem with. Internet light flashing green: If you can see the internet light flashing green for a long time, this means that your hub needs to be rebooted. In normal operation the power light will be on and the connection light will be off. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. Its indicative of a failing/fading cheap LED component and is no indicator of any performance issues with the Hub - although VM have never "officially" noted this. Select the network you wish to connect to and enter the Wi-Fi password if prompted.